Ivina Acuña

Ivina Acuña is a seasoned professional with extensive experience in operations and customer support within the technology and telecommunications sectors. Currently serving as the Director of Operations at Pharos since August 2023, Ivina has previously held the position of Vice President of Operations at Aurea Software from April 2022 to May 2023. Ivina's background includes significant roles at Trilogy, including VP of Customer Support and Customer Support Manager, along with experience as an IT Consultant and Cloud Consultant. Key competencies include project management, integration of cloud computing and telecommunications solutions, and CRM implementation, supported by an academic foundation in Computer and Information Sciences from Universidad de San Carlos de Guatemala.