Srinivasa Rao Boniga

Srinivasa Rao Boniga is a seasoned professional with extensive experience in technical support and customer experience management across various industries. Currently serving as Senior Director of Technical Support at Phenom, Srinivasa Rao Boniga has led transformative initiatives resulting in significant improvements in customer experience and operational efficiency. Prior roles include Senior Director at HighRadius, Director at Zenoti, and Senior Manager at Salesforce, where Srinivasa Rao Boniga consistently delivered high customer satisfaction and improved support processes. Additional experience at Hewlett Packard Enterprise includes managing teams, driving program management initiatives, and providing technical support. Srinivasa Rao Boniga holds a Master of Science in Information Systems from Osmania University and a Bachelor's degree in Computer Applications from Nagarjuna University.