Thomas Krogh

Thomas Krogh currently holds the position of CX Programs Senior Specialist at Philip Morris International, focusing on customer experience in the Nordics, and has previously served as Consumer Journey Lead in Denmark. Prior to this role, Thomas accrued extensive experience at CBB Mobil A/S in various positions, including Senior Consultant for Customer Experience & Digitalization and Operations Manager for Customer Service. Thomas's career began at De gule sider A/S as an Account Manager and includes significant roles in customer service and management at BilXperten and other companies. Thomas earned a degree in Innovation Management from Copenhagen Business Academy and holds certifications in PRINCE II and Enneagram.