Arvin Jasper Delos Santos

Arvin Jasper Delos Santos is an experienced IAM/PAM Lead at AXA Philippines since February 2015, managing a team of specialists and overseeing user account administration, access controls, and program alignment with business needs. In previous roles at AXA, Arvin has served as Domain Lead for Low Code Platform, managing RPA and SharePoint projects, and as IT Operations Center & RPA Lead, responsible for monitoring core systems and infrastructure. Earlier experience includes serving as a Systems Administrator during migration projects and providing end-user support across various IT issues. Prior positions as a Customer Service Representative at Convergys and Teleperformance Philippines involved delivering exceptional service and support for technical and billing inquiries. Arvin holds a Bachelor's degree in Information Technology from AMA University.