Brian Andrews is the Director of Customer Support Operations for the West Zone at Philips, where they oversee the delivery of high-quality support services for medical devices. With over five years of experience leading customer support teams in the healthcare sector, Brian has a strong background in electrical and electronics engineering, facilitating troubleshooting and technical issue resolution. Previously serving in the US Army as a Biomedical Equipment Technician, they played key roles in quality assurance and logistics. Brian is also the Co-Lead of the Philips Veterans and Family Coalition, committed to empowering their team and enhancing patient outcomes through collaborative efforts. Brian is currently pursuing a degree in Electrical and Electronics Engineering at Weber State University.
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