Josie Ortiz-Reauso

Josie Ortiz-Reauso has been working in the customer service industry since 2018. Josie began their career at Forever 21 as a Manager, Sales Associate, and Cashier Specialist. In their Cashier Specialist role, they utilized their customer service skills by answering customer questions and resolving complaints through effective communication. Josie also analyzed daily financial status and closed cash deposits and the store each night. Additionally, they applied their teamwork skills by working alongside coworkers to keep the store presentable. In 2021, they began working at Phillips Connect as a Key Account Manager and Customer Service Assistant.

Josie Ortiz-Reauso began their educational career at the Cornelia Connelly School from 2013 to 2017. Josie then attended Santa Ana College from 2017 to 2019 before completing their education at California State University, Fullerton, where they earned an Associate's degree in Business Administration, Finance with a Minor in Marketing in 2021.