Katelyn Wloszek

Katelyn Wloszek was promoted to Director of Customer Experience in January of 2021. Since joining PECO in 2015, Wloszek has served in various property management positions, most recently as Senior Regional Property Manager overseeing the Greater Cincinnati and Dayton regions. As Director of Customer Experience, Wloszek focuses on optimizing the PECO experience for the company’s thousands of Neighbors – how PECO refers to its tenants. She is primarily responsible for overseeing the continued development and user adoption of DashComm®, a proprietary platform the company built to streamline customer service efforts. Currently, 95 percent of PECO’s local and regional Neighbors are actively using DashComm® to communicate with the company, manage service requests and receive important updates.