Lauren Maddox

Lauren Maddox is a seasoned Business Excellence Lean and Continuous Improvement Leader with extensive experience in the healthcare and business sectors. They began their career as an Affiliate Sales and Marketing Intern at MTV Networks in 2003 and later held various roles, including Vice President at PTS Financial Services, where they led a team and significantly increased revenue and client retention. At Philips, they served as a National Customer Advocate, managing escalations in healthcare regions and driving customer satisfaction. Lauren also contributed to organizations like Realview TV and Ceto and Associates, developing sales strategies and enhancing operational performance. They hold a B.J. in Advertising and Art History from the University of Georgia.