Russell Copeland is currently the Service & Operations Manager for Virtual Care at Philips Healthcare, where they lead non-clinical operations for the Virtual Care division in Australia and New Zealand. With a strong background in service management, they previously held roles including National Service Manager at Mindray and ElitechGroup, where they excelled in customer satisfaction and operational efficiency. Russell began their career as a Service Engineer at Abbott Diagnostics and Abacus ALS, specializing in pathology testing instruments. They are pursuing a Diploma in Electrotechnology at TAFE.
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