Sangram Kumar Tripathy

Sangram Kumar Tripathy is the Global Director of Customer Service and Install Base Management at Philips, where they lead the transformation of customer experiences across more than 100 countries, managing a service P&L exceeding 100 million Euros. With previous roles at GE Healthcare and Stryker, they have demonstrated expertise in service business growth, customer engagement, and operational leadership. Sangram holds an MBA in Marketing and Operations Management and an Executive Management Program from Xavier Institute of Management, alongside ongoing studies in Digital Transformation at Purdue University.