Kourtney Thomas

Kourtney Thomas is an experienced hospitality professional with a Bachelor of Applied Science in Hospitality Administration/Management from the University of Mississippi. Currently serving as a Task Force member at PHM Management since July 2021, Kourtney has demonstrated strong leadership and effective communication skills, successfully managing high occupancy levels while enhancing guest and staff experiences. Previous roles include positions in customer service at Williams-Sonoma, front office management at Moxy Nashville Downtown, and various guest service roles across prestigious hotel brands such as JW Marriott, Courtyard by Marriott, and Four Seasons. Kourtney's diverse background showcases a commitment to exceeding guest expectations and fostering a positive operational environment.