Tom Falter

Global Head Of Customer Support at Phocas Software

Tom Falter has a diverse background in customer support, customer experience, and business intelligence. From their role as the Global Head of Customer Support at Phocas Software to their experience as a Pricing Coordinator at Echo Electric Supply, Tom has accumulated over fifteen years of experience in wholesale distribution. With a strong focus on analytics and pricing, Tom is dedicated to helping customers navigate complex business problems and drive profits.

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