Gavin Brown

Gavin Brown is an experienced Business Analyst currently working at Phoenix Group and Standard Life Assurance since May 2018, with a prior role at Standard Life Aberdeen spanning from August 2007. In addition to Business Analyst responsibilities, Gavin served as a Subject Matter Expert - STREAM, contributing to a project team that implemented a new BPM tool across Customer Operations. This role involved process documentation, participation in Sprint meetings, and testing to ensure accurate delivery. Earlier in Gavin's career, a tenure as a Change Manager at Companies House from January 1990 to May 2007 began with a position as a Customer Service Representative. Gavin completed education at Dalkeith High School from 1984 to 1989.