Jag Bahra

Jag Bahra is an experienced IT professional with a strong background in infrastructure management and cloud integration. Currently serving as an Infrastructure Specialist and Cloud Integration Subject Matter Expert at Phoenix Group since June 2018, Jag provides technical support for Microsoft Exchange and cloud services, focusing on Windows-based systems and virtualization platforms. Previously held roles include Technical Architect at Arriva Group, where responsibilities included solution design and 3rd line support in an ITIL environment, and IT Manager at ABM Catering, where Jag re-developed the entire IT infrastructure, including server configurations and disaster recovery solutions. Experience also includes roles as a 3rd Line Infrastructure Engineer at Mercia Facilities Management Ltd, Desktop Support Engineer at Serco, and Senior Service Desk Analyst at The Insolvency Service, showcasing expertise in both support and management across diverse IT environments.