Kim M.

Kim M. is an experienced project manager currently at Phoenix Innovate since January 2020, previously serving as a client relationship manager at Pitney Bowes and program manager at both On-Demand Mail Services and Dialog Direct. Kim's expertise includes managing customer expectations, overseeing day-to-day administrative functions, and acting as a liaison between clients and operational teams. Earlier career roles include owning and operating a Biggby Coffee franchise and working in various capacities at Budco. Kim holds an Associate's Degree in Business Administration from Oakland Community College, earned between 1990 and 1992.