Terri Maxey

Terri Maxey is an experienced professional in quality control and claims analysis within the mortgage and financial services sectors. Currently serving as the Manager of QC Default Claims at PHOENIX since December 2018, Terri has a background that includes roles such as Sr. Lead Default Claims QC Analyst at US Bank Home Mortgages where responsibilities involved monitoring operational controls for bankruptcy. Prior positions include Claims Analyst at Williams, Adley & Company-DC, LLP focusing on HUD supplemental mortgage insurance claims, Quality Control Claims Analyst at Nationstar Mortgage, and Customer Relationship Manager at Bank of America, where Terri managed delinquent loan portfolios. Previous experience also includes a Senior Lead Operations Specialist role at JPMorgan Chase & Co., emphasizing claims documentation and data entry accuracy.