Maria G. has over 25 years of experience in the hearing healthcare industry, currently serving as a Production Customer Service Representative at Phonak USA and PCR at Phonak Communications AG since 2009. In these roles, Maria specializes in fulfilling customized requests for hearing instruments, acting as a liaison between customers and operations, and maintaining quality standards. Previous experience includes serving as the Front Office Supervisor and Audiology Coordinator at the Ear Institute of Chicago, where Maria managed the hearing aid sales and service operations. Earlier experience includes a role as a Medical Assistant and Receptionist at Meyer Medical, supporting patient care and administrative tasks. Maria is dedicated to improving customer solutions and expanding knowledge in production processes within the hearing industry.
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