LW

Lee Woolridge

UK Customer Service Manager at Phonecheck

Lee Woolridge has a diverse work experience spanning over 15 years.

- From 2006 to 2009, they worked as a Shop Assistant at Boulds Butchers, gaining customer service skills and working in a team environment.

- Concurrently, from 2007 to 2009, Woolridge also worked as a Shop Assistant at Chaplins Menswear, providing customer service, handling transactions, and managing orders.

- Woolridge then moved on to Falcon Computers, where they started as an apprentice and progressed to become the Manager. In this role, they conducted computer diagnostics, maintenance, troubleshooting, and handled phone-based support for home and business customers.

- In 2015, Woolridge joined the Redeem Group as an IT Support Engineer, providing 1st to 3rd line support, installing and configuring hardware and software, and conducting research to improve system administration tasks. Lee later took on the role of IT Operations & Business Systems Manager until 2020.

- In the same year, Woolridge worked as an Operations and Business Systems Manager at TES – IT Lifecycle Solutions.

- Currently, Woolridge serves as the UK Customer Service Manager at PhoneCheck Solutions, LLC.

Lee Woolridge attended Leek College from 2008 to 2010, where they earned an NVQ Level 3 in IT Professionals and Practitioners with a focus on Computer Systems Networking and Telecommunications. Prior to that, from 2006 to 2008, they studied at Westwood College and completed their A levels in Media Studies, English Literature, Film studies, and English Language. Before attending Westwood College, Lee Woolridge attended Westwood High School from 2003 to 2006. No specific degrees or fields of study are provided for their time at Westwood High School.

Links

Timeline

  • UK Customer Service Manager

    December, 2020 - present

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