Chloe Wilde

Chloe Wilde is a Customer Success Manager at Worksome. Chloe has over two years of experience in customer success and lead customer success management. Prior to joining Worksome, Chloe was with Snap.hr where they increased strong project management skills assisting the revamp of Salesforce CRM, pitched new bespoke features to streamline internal process cross functionally liaising all updates through internal comms.

At Worksome, Chloe is responsible for complete ownership of the new Customer Success division, before having input on new hires, writing job descriptions and documenting/planning progression, commission and growth up to Head of CSM. Chloe has strong internal relationships with C-suite and management, constantly presenting new ideas, developing values and strong initiatives to ensure a transparent, agile and productive workflow/communication across divisions.

Leading the CS team in offsite internal workshops to rebrand and realign core business objectives for SaaS platform, they have also increased adoption and involvement within product management, writing briefs and tickets for new products, creating a detailed Trello board and Excel plan with new, existing and priority product ideas and fixes for SaaS platform. Consistently testing and reviewing new prototype features with engineers with a Design thinking and user experience mentality is another area of expertise for Chloe.

Chloe Wilde has a 1st Class Bachelor’s Degree in Business Psychology from the University of Greenwich. Chloe also has a High School diploma in English Literature (B), Psychology (C), and Sociology (C) from Highsted Grammar School in Sittingbourne Kent.

Chloe Wilde reports to Sune Nielsen, VP, Customer Success. Some of their coworkers include Ana Sa - Customer Success Manager, UK, Louise Grau Nersting - Customer Success Manager, DK, and Mette Bruun - Customer Success Manager, DK.