Anushka Chanana

Anushka Chanana is a seasoned professional with diverse experience in customer experience and strategic management. Anushka has held significant positions such as CX Strategy Manager at PhonePe and Associate General Manager - Strategy at Lenskart.com. Prior roles include Senior Manager for Customer Experience in Healthcare Insurance at PolicyBazaar.com and Project Manager (Operations) at Zilingo. Anushka began the career as a Performance Lens Solution Delivery Analyst at McKinsey & Company. Anushka's academic background includes a PGDM in Marketing and Finance from TAPMI and a recent educational experience at the Indian Institute of Management, Lucknow.