Prasanna Ganesh

Prasanna Ganesh is a skilled Product Solution Engineer at PhonePe since January 2023, where notable achievements include resolving over 500 Merchant Onboarding cases, significantly reducing issue resolution turnaround time by 70%, and creating a standard operating procedure to decrease daily issue reports by 15%. Prior experience includes serving as a Senior Software Engineer at Temenos from July 2019 to January 2023, addressing more than 300 core banking product technical problems, performing source code debugging, and identifying bugs for resolution. Prasanna has also held roles as a Software Engineer, Onsite Support at Société Générale de Banque au Liban SAL, and a Technical Team Member at ACCES, alongside an internship at TML Drivelines Limited. Prasanna holds a Bachelor of Technology in Electronics and Instrumentation Engineering from SRM IST Chennai and recently completed a Google Project Management course through Coursera.