PhotoSì
Beatrice Ripa has extensive experience in customer care and support, currently serving in a Customer Care role at PhotoSì since September 2018, where responsibilities include quality monitoring and monthly NPS and C-Sat reporting. Prior to this, Beatrice worked as a Receptionist at Suite Hotel Novecento for a brief period in 2018 and as a Sales Associate at a family clothing store from July 2015 to December 2017, focusing on customer service. Beatrice also completed an internship in customer care at PhotoSì in 2017. Education includes a Bachelor's degree in Languages and Foreign Cultures with a focus on business linguistics from Università degli Studi di Urbino Carlo Bo (2014-2017) and a linguistic high school diploma from Liceo Linguistico G.Cesare-M.Valgimigli (2009-2014).
This person is not in any offices
PhotoSì
Printing emotions is our passion. Life is made up of emotions and our goal is to turn them into unique objects that enchant the world. Which ones? Prints, PhotoBooks, Wall Prints, Calendars and many other Gadgets to customise with your own photos. How? With a super easy-to-use app and website. PhotoSì S.p.A. is an Italian company that has been in the photo printing business since 1973 and now operates worldwide. We were the first to sense the potential of the transition from analogue to digital photography back in 2006 and made the most of it, by creating our website photosi.com for the online sale of photographic products. We strongly focus on technological development: we have a state-of-the-art infrastructure and only proprietary software, created and maintained by a team of 40 experienced developers. In 2012 we launched Europe's first photo printing app, which today has more than 5 million downloads. In 2021 we were voted Italy's Best E-commerce by the German Institute of Quality (ITQF). Our headquarters are in Riccione but we have 180 employees worldwide, from Germany to Japan, working in the following departments: Purchasing, Accounting, B2B, Management Control and Business Intelligence, Customer Service, Digital Business, Digital Product, HR, IT, Logistics, Marketing, Production, Product Development. We believe in mutual trust, we strive for continuous improvement and we are driven by our passion for what we do: seeing is believing!