Ruchi Jindal, MBA, is an accomplished professional with extensive experience in customer success and strategic operations within the technology and healthcare sectors. Currently serving in Customer Success at Phreesia, Ruchi has significantly improved product utilization and revenue through effective customer engagement strategies. Prior experience includes roles at Parametry.ai, Softchoice, and The Citco Group, where Ruchi consistently delivered substantial revenue growth and operational efficiencies. Ruchi's educational background includes an MBA from the University of Toronto's Rotman School of Management and a BBA in Supply Chain Management and Marketing from Wilfrid Laurier University, supplemented by participation in the Creative Destruction Lab and ongoing education at BrainStation.
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