Kirk Detlefs

Kirk Detlefs is an experienced IT professional with a diverse background in system administration, onboarding engineering, and team management. Current work as an Onboarding Engineer at Pia involves collaborating with management to set performance goals, optimizing operational processes, and supervising the onboarding team for partner implementations. Previous roles include Systems Administrator at North Highland and Manager of the Service Desk at Manhattan Associates, where responsibilities encompassed server management and user support for over 3,000 clients. Kirk has extensive experience in technical troubleshooting, project management, and implementing process improvements, backed by a Bachelor's degree in Interpersonal Communications from the University of Central Florida and various technical certifications.