Colin Strain

Colin Strain is an experienced Service Delivery Manager at PIAS since August 2015, overseeing support and infrastructure for a global organization and managing three data warehouses with big data integration and analytics. Prior to this, Colin held various roles at the London Borough of Camden from April 2005 to August 2015, including Service Support and Improvement Manager, Service Level Manager, and Service Manager, where responsibilities involved maintaining reliable service and managing ITIL-based Service Desk operations. Earlier career experience includes support roles at Internet Africa and Microdata, providing service desk and technical support for home and small business users as well as SME customers. Colin's educational background includes studies at Cape Peninsula University of Technology and St Georges.