Daniel Spencer

Head of Service Improvement

Daniel Spencer is a seasoned senior leader in operational strategy and transformation, currently serving as the Head of Service Improvement at PIB Group since 2025. With over 15 years of experience, Daniel has previously held key roles including Operations Process and Governance Manager at HSB | UK and Ireland, and Real Time Analyst at Capita. Daniel has a Foundation Degree in Operations Management and Supervision from GBS and a GNVQ in Business with Finance & ICT from Blackburn College. Throughout their career, Daniel has focused on enhancing operational resilience and delivering on strategic initiatives.

Location

Darwen, United Kingdom

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