Bryan Heng

Assistant Operations Manager at pickupp

Bryan Heng has a diverse work experience that spans various industries and roles. Bryan currently works at Pickupp as an Assistant Operations Manager, where they oversee the management of warehouse operations, dispatch points, vendors, fleet team, and merchants. Bryan'sresponsibilities include establishing partnerships to scale up e-commerce operations, implementing process improvements, and ensuring smooth operations to meet service level agreements.

Prior to their current role, Bryan worked at Amazon as an Area Manager, where they managed a team and supervised pick, sort, pack, and ship functions in outbound operations. Bryan was responsible for fulfilling customer orders on Amazon.sg.

Bryan also has experience at LF Logistics, where they held multiple roles. As a Senior Supervisor, Operations, they oversaw inventory flow and managed various teams involved in B2B fulfillment operations. Bryan ensured proper storage and adherence to quality standards. As a Management Trainee, Operations, they managed value-added services and inbound processes in the warehouse, analyzed data, and implemented lean production methods.

Before LF Logistics, Bryan worked as a Business Development Intern at BestTop Consulting, where they conducted research and facilitated industry talks for students. Bryan also sourced potential business partnerships. Bryan gained HR-related experience as an Intern - HR Generalist at UTC Aerospace Systems, where they reviewed and improved HR policies and implemented new practices for employee welfare.

Bryan's earlier experience includes a temporary role as a Tax Officer at IRAS and a role as a Platoon Sergeant in the Singapore Armed Forces (SAF), where they led a platoon and achieved mission successes.

Outside of their professional career, Bryan held leadership roles in school and orchestra. Bryan was a section leader at Victoria Junior College and served as a student conductor and section leader at Victoria School Chinese Orchestra, coordinating activities and achieving awards at the Singapore Youth Festival.

Overall, Bryan Heng has gained valuable experience in operations management, process improvement, team leadership, HR policies, and business development throughout their career.

Bryan Heng's education history begins in 2006 when they enrolled at Victoria School in Singapore. Bryan completed their studies in 2009. From 2010 to 2011, they attended Victoria Junior College. Unfortunately, the degree name and field of study for both institutions were not provided.

In 2014, Bryan Heng joined the National University of Singapore and pursued a Bachelor of Business Administration (BBA). Bryan specialized in Finance, Management, and Organization. Bryan completed their degree in 2018. During their time at the university, they also attended the Norwegian School of Economics (NHH) in 2016, where they furthered their knowledge in Finance.

In addition to their formal education, Bryan Heng has obtained several certifications. In November 2019, they completed the Mentor@Work certification program at Republic Polytechnic. In May 2016, they obtained a Rescue Diver certification from PADI. Most recently, in February 2022, they achieved the Certified Six Sigma Black Belt certification from the International Six Sigma Institute.

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