Lena Davos

Manager of Customer Success at Napta

Lena Davos has a diverse work experience, starting with their current role as Manager of Customer Success at PickYourSkills since January 2019. In this position, they are responsible for managing customer relationships, optimizing project staffing, and improving overall performance through collaboration and feedback.

Prior to their current role, Lena worked at Dassault Systèmes as a Customer Relationship Management (CRM) specialist from November 2016 to September 2018. Lena gained experience in maintaining customer relationships, ensuring customer satisfaction, and utilizing CRM tools effectively.

Before joining Dassault Systèmes, Lena worked as a Junior Consultant at Wavestone for a short period from January 2015 to June 2015. In this role, they contributed to consulting projects and provided support in various areas.

Prior to Wavestone, Lena worked as a Junior Analyst at Microsoft from July 2014 to December 2014. In this role, they assisted in analyzing data and conducting research to support business decisions.

Lena's earliest work experience was at Total, where they worked as a Business Developer from May 2013 to August 2013. In this role, they contributed to business growth initiatives and developed strategies to attract new clients.

Overall, Lena Davos has a strong background in customer success management, CRM, consulting, and business development.

Lena Davos completed their education at various institutions. From 2010 to 2016, they attended Sciences Po and obtained a Master's degree in Public Policy, specializing in Social Policy and Social Innovation. During their time there, they did not specify a particular field of study. In 2014, they attended Northwestern University for a six-month exchange program, focusing on Political Science and Government. Prior to their university studies, Lena finished their secondary education at Lycée Chaptal, where they earned a Baccalauréat scientifique between 2010 and 2013. Lena also holds certifications, including a Google Certification obtained in 2018, and a TOEIC (Test of English for International Communication) score of 915 out of 990, which they achieved in 2013.

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Timeline

  • Manager of Customer Success

    January, 2019 - present