PicUP
Shira Shibolet Bali has a wide range of work experience in various roles and companies. In 2005, they started working at pitronot mitam LTD as the VP Customer Support, a position they held until 2010. Shira then moved on to Textura-content in 2015, serving as the VP Strategy and Operations until 2017. From 2017 to 2018, Shira worked at WonderLogix LTD in Business Operations. Their most recent position was at PicUP, where they served as the COO starting in 2018.
Shira Shibolet Bali earned their Bachelor's Degree in Psychology from the University of Haifa between the years 2004 and 2008.
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PicUP
PicUP brings a new digital experience to one of the largest channels of Insurers interaction - outbound phone calls. While most of the calls are still unknown, the call center keeps spending a lot of time in the call center, our AI powered engagement platform, using ML algorithms to optimize and personalize the incoming call interface for anyusers that receive a call from Insurers over calls, messaging and other digital channels. PicUP offers Insurers to enable identifying the calls for the users, get more digital capabilities by moving to chat, delay the call, and by that improve some of their most important KPIs such as: Sales, answer rate, call center efficiency, customer experience and satisfaction!Leading companies like Vodafone, American Movel, UnipolSai, AMEX have managed to increase their sales by 42%, reduce their cost and improve their CX using our technology.