Susie Ward

Established over 15 years ago, PiLON are an innovative service provider with a technological edge, who specialise in planned maintenance, compliance, and refurbishment of assets owned and managed by the social housing sector, we have built a strong reputation as a reliable and dedicated partner. We operate across London, South East, and Midlands partnering with Local Authorities. We are currently contracted with five of the G15 Housing Associations. We deliver customer and service excellence through our people - our People are PiLON. We invest in our staff, nurturing talent and supporting career development. This enables us to maintain the highest standards of quality and professionalism in the work we deliver, where all our staff is accountable for the work they produce – whilst creating a working environment where talent is rewarded, and we develop and promote from within; providing long-term career development and satisfaction. One of the keys to our success is our innovative and award-winning approach to technology. We have invested significantly in the development of our in-house digital team and produced bespoke digital applications that add real value and efficiencies to the services we deliver.