Laura Painter

Customer Experience Manager

Laura Painter (LaBombarda) is an accomplished professional with extensive experience in customer success and operations management. Currently serving as Customer Experience Manager at Pindrop since February 2024, Laura previously held the role of Head of Customer Success Operations at SecurityScorecard, where significant improvements were made, including the implementation of Gainsight. At Talkdesk, Laura held multiple roles, culminating as Director of Client Services Strategy & Operations, where strategic forecasting models were developed to enhance renewal performance. Prior to that, Laura managed high-value post-sales relationships with C-level executives at Adobe and contributed to various marketing and operational roles across other organizations. Laura holds a Bachelor’s Degree in Communication and Entrepreneurship from Santa Clara University.

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