Harsh Dwivedi

Harsh Dwivedi is an accomplished professional with extensive experience in customer experience and operations management. Currently serving as Assistant Manager - Customer Experience at Pine Labs since July 2023, Harsh previously held roles as Operations Manager and Manager - Customer Experience at Thrillophilia.com. Harsh has a solid background with American Express as CCP Lead and has also worked with BT, HCL Technologies, and Bennett Coleman and Co. Ltd. Harsh holds a Master of Business Administration from the Indian Institute of Management Raipur and a Bachelor of Business Administration from S.R.M.C.M, Lucknow.