Barbara Braghin is an accomplished data and business analyst with extensive experience in operational efficiency, stakeholder collaboration, and process management. Currently employed at Pinergy, Barbara focuses on process mapping and workflow analysis while developing training materials to support team integration of new systems. Previous roles include Customer Success Operations Analyst at LinkedIn, Senior CSR at Covalen, and various positions in customer service and IT support. Barbara holds multiple degrees, including a postgraduate degree in Data Science from TU Dublin and a higher certificate in Web Design from the Institute of Technology, Carlow. This diverse educational background, complemented by a commitment to continuous learning, underpins Barbara's contributions to improving business processes and delivering exceptional customer experiences.
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