Pavel Salutski

Pavel Salutski has extensive experience in IT support and incident management, currently serving as Partner Support / Incident Management at Pinewood Technologies since June 2017, where responsibilities include providing second-level support for partners, resolving issues, and liaising with development teams. Previous roles include Incident Manager at Bede Gaming Ltd, Major Incident Manager at Hewlett-Packard, and Service Desk Administrator at Interoute, demonstrating a strong background in managing critical incidents and ensuring adherence to SLAs. Pavel started their career in IT as IT Technical Support at Hostway Corporation and has also worked as a Sales Executive and Travel Agent. Pavel holds a Master's degree in Management of Tourism from New Bulgarian University Sofia and a Bachelor's degree in International Relations from the University of National and World Economy Sofia.