Claire Henderson is a seasoned professional with extensive experience in customer service and sales across various sectors. Currently serving as the Pinnacle Direct Manager since January 2022, Claire excels in delivering exceptional customer service and managing inbound customer inquiries. Prior roles include Business Development Specialist and Sales Executive at Sage, where Claire utilized a solution-based selling approach and managed client relationships effectively. Experience at British Airways included providing outstanding service to executive club members, while earlier positions at Hays Travel and Thomas Cook focused on sales and customer satisfaction. Claire's career began with a role as a Superfamily Children's Representative at TUI. Claire holds a BTEC National Diploma in Tourism and Travel Services Management from Newcastle College.
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