Veronica Richey has a wealth of experience in various roles within the customer service and operations field, ranging from call center management to director positions. Currently, Veronica holds the position of Assistant Vice President Operations at Pinnacle Claims Management. Veronica is also involved in attending networking events, researching industry trends, tracking industry leaders, and participating in industry discussions. Veronica's previous roles include Director of Administration at Customer Service, Director Precept Group Administration at Precept Group, LLC, and various regional director and manager positions at Auction.com and WM Financial Services Inc.
Current role