JF

Jenn Fukuyama

Senior Customer Success Manager at Pinnacle 21

Jenn Fukuyama has a diverse work experience spanning several companies and roles. Jenn currently works at Pinnacle 21 as a Senior Customer Success Manager, a position they have held since March 2023. Prior to this role, they worked as a Customer Success Manager at the same company from June 2021 to March 2023.

Before joining Pinnacle 21, Fukuyama worked as a Communications Consultant at Comsmith starting from July 2020. Prior to that, they served as the Marketing and Sales Manager for International MICE at the Fukuoka Convention & Visitors Bureau from July 2020 to June 2021.

Starting in April 2019, Fukuyama worked at SNBL in various roles. Jenn served as the International Manager in the Business Development Department from April 2019 to June 2020. Prior to that, they held the position of Associate Manager in International Communications from June 2013 to April 2019. Jenn initially joined SNBL as an International Communicator in April 2002 and held the position until May 2013.

Before joining SNBL, Fukuyama worked as an ALT (Assistant Language Teacher) for the JET Programme, where they taught English to students and produced English-language promotional documents. Jenn held this role from 1999 to 2002.

Additionally, Fukuyama briefly worked as a Customs Officer for the Government of Canada as part of the FSWEP program from April 1998 to October 1998.

Jenn Fukuyama obtained a Records Management Certificate from the University of Toronto in 2008. Prior to that, they earned a Bachelor of Arts degree in Political Science from the University of Alberta, graduating in 1999. There is no available information about Jenn's educational experience before attending the University of Alberta. Additionally, Jenn has obtained several certifications, including HubSpot Sales Software and Fundraising and Development Foundations from HubSpot and the University of California, Davis respectively, both in 2020. Jenn also completed certifications in Project Management Professional (PMP)® preparation from LinkedIn and The Fundamentals of Digital Marketing from Google Digital Garage, also in 2020. Lastly, they obtained a Frictionless Sales Certification from HubSpot in the same year.

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