Ivan Santillan

Ivan Santillan is an experienced professional specializing in data analytics and customer success. Currently serving as an Instructional Associate at Georgia Institute of Technology since May 2020, Ivan focuses on data analytics for continuous improvement and participates in a master's practicum. Concurrently, Ivan has held various roles at Pinnacle since August 2014, progressing from Project Engineer to Lead Customer Success Engineer, demonstrating expertise in project management and customer engagement. Prior experience includes a Chemist Intern position at MeadWestvaco and an Undergraduate Researcher role at Georgia Institute of Technology. Ivan holds an MBA and a Master's Degree in Analytics from Georgia Institute of Technology, as well as a Bachelor’s Degree in Chemical Engineering and a Credential of Readiness from Harvard Business School Online.