Aleena Janjua is an experienced professional in trust and safety, with a current role in Global Customer Operations at Udemy since October 2023. Previously, Aleena worked at TikTok from November 2022 to October 2023 as North America Incident Manager for Global Risk & Response, as well as serving as Escalations Specialist for US Risk and Response. Prior roles include Trust & Safety Analyst at Zoom Video Communications, Quality Assurance Analyst and Content Moderation Specialist at Meta, and Sales Consultant at CarMax. Aleena's career began at Wells Fargo, where roles included Personal Banker and Customer Sales & Service Representative. Aleena holds a Bachelor's degree in Mathematics and Computer Science from California State University - East Bay and an Associate's degree in Computer Science from Las Positas College.
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