Pama Caesar Tjakradipoera

Pama Caesar Tjakradipoera has a diverse work experience spanning several companies. They began their career at PT Java Retailindo as a Receptionist and Sales Staff. They then moved on to Traveloka, where they held various roles including Customer Service Team Lead, Customer Excellence, Operations Strategist, and Transaction Operations Manager. With SwipeRx (formerly mClinica), Pama worked as a Customer Success Senior Manager, focusing on creating standard operating procedures, optimizing team structure, and providing excellent customer service. Currently, Pama is the Head of Customer Operations at Pintu, where they are responsible for creating standard operating procedures, optimizing team structure, motivating and supporting the customer success staff, and ensuring superior customer service.

Pama Caesar Tjakradipoera has a background in Hospitality Administration/Management from Universitas Esa Unggul, where they attended from 2012 onwards. Prior to that, Pama Caesar Tjakradipoera completed high school at SMA 3 Jakarta, specializing in Natural Sciences, from 2002 to 2005.