Ana Sanona is a highly skilled professional with extensive experience in customer support and process improvement. Currently serving as a Senior Process Specialist at Pipedrive since March 2020, Ana has held various roles focused on continuous improvement and customer solutions. Prior experience includes a position as Customer Support Manager at Warmrental.com, where Ana effectively coordinated a team, optimized work procedures, and ensured exceptional customer service. Earlier roles at Warmrental involved managing customer reservations and enhancing guest experiences. Ana holds a Licenciatura in Publicidade e Marketing from Escola Superior de Comunicação Social, completed in 2015.
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