Aurelio Cunha currently serves as the Director of Customer Success at Pipedrive, focusing on enhancing Net Revenue Retention (NRR) through strategic initiatives and customer advocacy. Previously, Aurelio held various leadership roles at Forrester, including Manager of Customer Success, where responsibilities included directing senior customer success teams and maintaining strong client relationships. Aurelio has a foundation in financial services from Morgan Stanley as a Financial Advisor and has experience in administrative management from a role at Orthodontics At Davis Square. Educational qualifications include a Bachelor of Science in Management with a Finance concentration from UMass Boston and an Associate in Science in Business Administration from Middlesex Community College. Notable achievements include receiving the 2017 MVP Award and achieving 114% quota attainment at Forrester.
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