Dominika Baran has a diverse work experience spanning multiple roles and industries. Dominika started their most recent position as a Support Engineer at Pipedrive in 2020. Prior to that, Dominika worked at Truphone from 2017 to 2020, first as a Technical Support Engineer, where they provided first-level support, troubleshooted network elements, and utilized MySQL, MSSQL, and Oracle SQL. Dominika then transitioned to the role of CS Agent. From 2016 to 2017, Dominika worked as a Technical Support Specialist at SELLBYTEL Group. Before that, they worked as an English Language Teacher at Etisoft Sp. z o.o. from 2012 to 2014. Additionally, Dominika has experience as an Administrative Assistant at Urząd Miasta i Gminy Wieliczka from 2013 to 2014.
Dominika Baran began their education in 2011 at Jagiellonian University, where they pursued a Bachelor's degree in American/United States Studies/Civilization. Dominika continued their studies at the same university, completing another Bachelor's degree in Cultural Studies/Critical Theory and Analysis in 2014. In addition to their academic degrees, Dominika has obtained two certifications: Professional Scrum Product Owner™ I (PSPO I) from Scrum.org in March 2023, and Professional Scrum Master™ I (PSM I) from Scrum.org in October 2022.
January, 2020 - present
Technical Support Engineer at Braze
Technical Support Engineer II at Zip
Senior Application Support Engineer at Manatal
Senior Information Technology Support Engineer at Thumbtack
Senior Cloud Support Engineer - Database & Application Security at Snowflake
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