Lia Alves is an experienced professional in quality assurance and customer solutions, currently serving as a Quality Assurance Specialist and previously as a Customer Solutions Specialist at Pipedrive since April 2019. Prior to this role, Lia worked as a freelance translator at Particular and provided technical support at Webhelp from October 2017 to January 2019. From March 2016 to September 2017, Lia held positions as Team Leader and Customer Service Representative at TAP Air Portugal. Lia Alves holds a Licenciatura in Interpretação e Tradução de Idiomas from Universidade Nova de Lisboa.
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