Leonardo Lucena

Leonardo Lucena has a diverse work experience spanning multiple industries and roles. Leonardo started their career as an Assistant in the IT department at Industrias PGG in 2015 and worked there until 2018. Following that, they briefly worked as an Operational Assistant at Center Cell in 2019. In 2020, Leonardo joined Lapônia - a Volvo dealership - where they worked in Information Technology, providing assistance to employees, managing documents, and generating reports. Leonardo remained there until 2021. This was followed by a role as a School Organization Agent at São Paulo Secretaria Edu, where they worked from August 2021 until March 2022. Currently, Leonardo is employed at SX Negócios as an IT Support Assistant from March 2022. Additionally, they also hold the position of a Customer Support Analyst at Pipefy from October 2022.

Leonardo Lucena's education history begins in 2011 when they attended E.E. Guiomar Camolesi Souza, where they completed their Ensino Médio (high school) education in 2013. Afterward, they pursued further education at Faculdade de Tecnologia de Sorocaba, starting in 2019 and graduating in 2022. During their time at this institution, Leonardo studied Análise e Desenvolvimento de Sistemas (Analysis and Systems Development) in the field of Tecnologia da Informação (Information Technology).

In addition to their formal education, Leonardo also obtained certifications to enhance their skills and knowledge. In September 2022, they completed a certification titled "Excel: Dicas e Truques para Produtividade" (Excel: Tips and Tricks for Productivity) through LinkedIn. Then, in October 2022, they received a certification named "Become a Conversational Support Expert" from Intercom.