Marcos Martins

Marcos Martins has a diverse work experience spanning several companies and roles. Marcos most recently worked at Pipefy as a Customer Success Manager, starting in September 2022.

Prior to that, Marcos worked at Solutions 4 Evolution Informática from November 2020 to September 2022, where they took on the challenge of initiating and structuring the Customer Success department. Marcos focused on the company's main product, an ERP Cloud for dental and veterinary healthcare operators and dental clinic franchises.

Before their role at Solutions 4 Evolution Informática, Marcos worked at Boavista Tecnologia. Marcos served as a Customer Success Analyst from February 2019 to November 2020 and as a Business Development Representative from August 2018 to February 2019.

Prior to their time at Boavista Tecnologia, Marcos worked at MultiCrédito as an Assistant Sales Representative from February 2017 to August 2018.

Marcos also gained experience as an Assistant Financial Analyst at Itaueira Agropecuária S.A. from August 2014 to January 2017.

Their career began as an HR Intern at CEMAG Ceará Máquinas Agrícolas SA from August 2012 to August 2014.

Marcos Martins completed their education as follows:

From 2022 to 2023, Marcos attended Descomplica and obtained a Pós-graduação Lato Sensu in Leadership and People Management.

During the same period, they also pursued another Pós-graduação Lato Sensu at Descomplica, this time in Project Management.

Between 2014 and 2018, Marcos studied at Estácio University and earned a Bachelor's degree in Business Administration, with a focus on Business Management.

In addition to their formal education, Marcos obtained several certifications. In May 2020, they completed the Inbound Marketing and Inbound Marketing for Managers courses at RD University. Marcos also completed the Introduction to OKRs course at Qulture.Rocks Brasil during the same month and year. In April 2020, they obtained the Customer Success certification from Rock University and the Behavioral Management in Practice certification from Solides. Prior to their university education, in August 2018, Marcos obtained the Outbound Marketing & Sales certification from Outbound Marketing ®.

Marcos also pursued other certifications, including Customer Success Intensive from CS Academy, Fundamentals of Customer Experience from Tracksale, and Introduction to Customer Success from RD University. However, the specific months and years of completion for these certifications are not provided.