Carlos Reyes is an experienced technical writer currently employed at Episode Six, where responsibilities include creating API documentation tailored for developers and standardizing Jira ticket templates for new APIs. Previous roles include a Loan Servicing Specialist at Wells Fargo, where Carlos managed loan documents and addressed borrower inquiries, and a Technical Documentation Specialist at Texas A&M University, focusing on adhering to the Microsoft Style Guide for clear communication. Additional internships and positions have provided Carlos with a strong foundation in technical writing, customer relations, and research, including experience with Agile methodologies. Carlos holds a Bachelor's degree in English with an emphasis in creative writing from Texas A&M University and an Associate of Applied Sciences from St. Philip's College.
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