Herlina Makmur

Herlina Makmur is an experienced professional in customer support and client success, currently serving as a Tier 2 Customer Support Specialist at PitchBook since March 2024, following a role as a Tier 1 specialist. Her previous experience includes a position as a Client Success Manager at TechnologyAdvice, where the focus was on providing B2B media solutions to technology companies. Additionally, Herlina contributed as a Content Strategist and Contributor for The Wed Mag, where the platform supported couples in their wedding planning. With a background as a Digital Account Executive at Mediatropy Digital Agency and as a Marketing Executive and Wedding Planner at Chère: Weddings & Events, Herlina has demonstrated expertise in media buying, marketing strategy, and event planning. Herlina began her career with roles in marketing communications at Siemens Healthcare and customer service at Shangri-La Hotels and Resorts. Her educational background includes a Bachelor of Business (Honours) in Marketing from Nanyang Technological University and a Diploma in Tourism and Resort Management with Merit from Singapore Polytechnic.