Eileen Potter

Eileen Potter, CUA, is a seasoned professional with extensive experience in technical writing and knowledge management within various industries, including technology consulting, information security, and legal technology. Currently serving as a Senior Technical Writer at Pitney Bowes since March 2019, Eileen has previously held positions such as Internal Knowledge Manager at Code42 and Sr. Business Analyst & SharePoint Consultant at Digineer, where contributions included enhancing internal knowledge-sharing tools and developing content strategies for enterprise software. Eileen possesses a strong background in managing documentation processes, collaborating with cross-functional teams, and developing user assistance materials across multiple platforms, supported by a Bachelor of Arts in Advertising/Public Relations from Purdue University.