Jeffrey Gregory

Jeffrey Gregory is an accomplished professional with extensive experience in business process outsourcing and program management. Currently serving as Director of Business Process Outsourcing/Program Management at Pitney Bowes since December 2004, Jeffrey leads strategic outsource solutions to enhance revenue and efficiency while ensuring contract compliance. Previously, roles included Manager of Service Optimization/BPO and Manager of Process Improvement, focusing on project management and innovative program enhancements. Prior experience includes Manager of Operations and Business Excellence at Standard Register Company and Vice President of Customer Service and Product Support at Lowry Solutions. Jeffrey holds a Bachelor of Applied Science in Business Administration/Finance from California State University-Sacramento and a Six Sigma Black Belt Certification from Breakthrough Management Group.